Broadband Solutions
PRODUCTSNETWORK PERFORMANCECUSTOMER REQUIREMENTSINSTALLATION PROCESS
Installation Process

This section is to help inform you the steps of your installation and what is included.


What we provide:

  • An antenna (that will be mounted on your roof)
  • 60-foot CAT5 cable (Additional cable will be billed by the foot.)
  • VMMICRO.NET wall jack and accompanying power supply Installation
  • Labor (Our Standard Install Allows for (2) hours. Non Standard Installs will be Billed Additionally)


Steps to your installation

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After we receive your order, our installation group will call you to schedule a time that is convenient for you. Installation time is about two hours.
The installer will confirm if you qualify for service and will discuss with you where the antenna will be placed on your building.
The installer will then mount the antenna on the roof of your building.
Next, a cat 5 cable is run from the antenna and is terminated to a VMMICRO.NET wall jack inside your building.  (The standard installation does not include any in-building cabling or wall fishes. Generally, those services are available for an additional charge and the installer will be able to give you a price for that work at the time of installation.)
The connection is tested at the wall jack to make sure that the Internet connection is functioning properly.
You’re off to the Internet! Plug in your router or computer into the VMMICRO.NET wall jack and then reboot. Now you should be connected.

For additional instructions, see our Quick Setup Guide. We will need to have your MAC address on file before you will be able to connect. If you did not provide your installer with your MAC address, give us a call at 276-935-8307

If you need a non-penetrating roof mount (antenna mounting sled) these are an additional charge and not included as a part of a standard installation.

If you need to purchase a network card for your computer give us a call at 276-935-8307 and we would be glad to help.


"Our Current Service Areas"


Buchanan County Areas:

SlateCreek
Grundy
Tookland
Vansant
Deel
Big A Mountain
Council
Grundy Airport
Fletchers Ridge
Boyd Ridge
Oakwood
Garden
Keen Mountain
Rowe
Compton Mountain
Whitewood

Tazewell County Areas:

Claypool Hill
Surrounding SVCC
Kent's Ridge
Wardell

Russell County Areas:

Honaker
Rosedale
Lebanon
Hansonville
Brumley
Big A Mountain
Finney
New Garden

Washington County Areas:

Brumley